Position:

IT Officer

Department:

IT

Work location:

Ho Chi Minh

No. of vacancy:

01

Main job purpose: The IT Officer role is responsible for providing day-to-day technical assistance to internal departments, including resolving hardware/software issues, supporting internal systems and network access, and ensuring stable IT operations within the company.

Job Description:

  • Receive and handle user support requests related to hardware, software, and network connectivity to ensure smooth business operations, including installation, configuration, and troubleshooting of computers, printers, and network devices.
  • Install and configure standard software and operating systems (primarily Windows) in accordance with company policies.
  • Maintain and monitor the company’s internal network infrastructure.
  • Support users in accessing the intranet, corporate email, and other internal systems (if any).
  • Coordinate with relevant departments and external service providers as necessary to ensure stable and efficient operation of IT systems across the company.
  • Coordinate with Admin Department to manage and monitor IT assets: computers, peripherals, copyrighted software, etc.
  • Perform other IT-related tasks as assigned.

 

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Knowledge of computer hardware, Windows/macOS operating systems, and LAN/Wi-Fi networks.
  • Capable of identifying and resolving basic hardware and software issues on office devices.
  • Basic understanding of the company’s internal systems and network infrastructure, with the ability to troubleshoot common connectivity and access issues.
  • Strong teamwork and communication skills, with a proactive and responsible attitude.

Benefits:

  • Annual leaves, Insurance 24/7
  • Birthday allowance
  • Company trip
  • Annual bonus

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